I bought a Kenmore French door on Black Friday 2016 and put in use on Sept/2017 ( because my house was being built during that time). I called Sears repairs, the soonest they could get a repair person out was November 17, 2022, almost a month wait. no wonder SEARS went out of business!!!!!!! LG needs to be investigated thoroughly. 04/18/2015 till July. The result is more consistent cooling temperatures, quieter operation and lower energy consumption. Don't buy LG. Refrigerator stopped working (cooling and freezing) October 2019. Never again! My hubby was able to fix and it worked for another year. Bought brand new Kenmore Elite in 2016, TWO compressors, CPU board, and today 10/19/21 the temperature in refrigerator was 50 degrees! Called LG and was given the name of repair company. Purchased a Sears Kenmore Elite Trio, bottom fridge, in April, 2015. They got my money, for falsely pushing products that claim ( and are priced in line with) to be equal to or superior to the others lined up next to them in the store. Any lawyers want to do this again? What we got was a Sear what we got was a Sear's authorized service tech who came out took a look at the refrigerator diagnosed the problem and said it was the compressor. We bought a Kenmore side by side refrigerator in 2020. At 1 year and 1 month some motherboard issue ($400). Can't believe they are getting away with this issue. Please click here for a free evaluation of your claim, Defective Products Settlements and Legal News, Sorin Stockert 3T Heater-Cooler System Infection. It's a scam to sell off the lemon appliances, and I fell in the trap, and now I'm stuck with an appliance which needs quarterly maintenance and repairs. I purchased a Kenmore Elite Refrigerator not even 4 years ago an the refrigerator stopped cooling the week of Christmas causing me to lose a ton of food for Christmas eve an Christmas day. The repair person said he replaces at least 2 compressors every day and he had one on his truck so we didnt have to wait to order a compressor. I have a Sears Kenmore Elite 3 door fridge with a LG compressor that has failed they are coming out but I feel like it should be recalled and replaced at this point I've been without a fridge for 3 weeks and they haven't even come out to order the part yet, My Kenmore Elite 795.740xxx.411 only lasted 2 years and the repair guy said there was a leak in the system. I then replaced water filter and air filter thing maybe a sensor tripped. We have no idea how long the fridge has been off, but the entire house stinks. join for free. That is absurd the fridge is almost new. All purchased at Sears. Compressor is still under warranty. no repairman will touch this refrigerator because it is junk. ft. Smart French Door Bottom-Mount Refrigerator - Stainless Steel in August 2017. After numerous calls, no one would touch it. Rrrfgghh, so I found a Kenmore customer support email, and sent them an email letting them know that they are falsely advertising and that they sold me a "fake feature" and they are not honoring what they sold me etc and are still lying to consumers. I paid for a sears service person to come and assess the issue. It took multiple calls, long waiting times, $540 out of pocket and 3 trips by the repair company but we finally got it repaired mid October. A faulty compressor means the refrigerator is not able to stay cold thus causing loss of food. Only had my Kenmore Elite refrigerator for 2 years and the compressor has died. Purchased a Kenmore Elite (LG) in 2016 and 8 months after my extended warranty expires my frig stops working. If they know that it has a problem, why not pull all of them and make the correct part replacement before selling them. They apparently just settled a lawsuit just like this one and STILL DOING THIS TO PEOPLE!? I was so excited to get my Kenmore Elite Refrigerator 2 drawers with bottom freezer (Model No. I've heard there are just a couple manufacturing facilities that make the parts for almost all the appliance companies, so it was confusing to me to know for sure when we bought our new house, with all LG appliances, whether we should walk away from the sale or go with it. I purchased the 3 year extended warranty with Sears. Sears products and LG as gone down hill. Compressor went out. Now I have to wait another WEEK before this gets resolved. Just learning about Kenmore/LG refrigerators. Compress and Board bad and air filter is difficult to replace. Lost all of our food. He informed me the compressor needed to be replaced at a total cost of $850.00. Model # 79574307810. I had no idea the problem with these compressors was so bad and for so long. Within 2 years, one of the bottom drawers was cracked. He also informed me that if it was also bad I would still have to pay the labor cost again to have it fixed. Bought a Kenmore elite in two months and it would cost me$800 to fix it. They charged me $70 and told me it is a defective compressor made by LG for Sears Kenmore, and they know it is defective and still sells the defective fridges. I have been on the phone with Sears several times the past few days complaining about my refrigerator not working. To add insult to injury, the repair person told us "Your compressor is an LG compressor and these things are dropping like flies". No wonder Sears went bankrupt. The conclusion we came to he didn't want to change the Compressor. Terrible service and cost from Sears. All lights work, water dispenser works, but not cold. Turn off the new beautiful noisy refrigerator open the door to allow the ice to melt for two days. For a new refrigerator every year, someone has to take responsibility!!!!! Now it is almost 5 years old and the compressor is out. Elite Fridge, Oven, Microwave and Dishwasher. I bought a Kenmore Elite 12/04/2015 for $2,872.58. ). We were left with over $300 worth of spoiled food that we were never compensated for, even though the extended warranty claims to cover lost food. Service Tech did not show. I'm being told the compressor is on back order so it could be a while. The refrigerator model number is 79574023412. The unit went out last week. Took 3 repair calls to fix no parts untrained tech. 4/28/20. No repairman I have contacted will touch it. The money is one thing and the stress, frustration this has been causing our family is another! Scheduled a tech to test it and the day before he arrived, the freezer completely stopped cooling. I just had my Kenmore refrigerator, Model# 79570323310 (purchased date 02/2016) with 3 year warranty from Sears just suddenly stop cooling after owning it less than 3 years and 7 months. I purchased a Kenmore Pro, model number 795.79993.510, on 12/4/2015. The ice maker stopped working, froze up. Today is 1/17/22 just to see what Sears do. Purchased Kenmore Elite 3 door refrigerator Model# 795.73133.410 October 2016 paid $2010 on sale from Sears. I don't have the money. Turns out this model of Kenmore Elite has a huge recall due to Linnear Compressor failure. bought a Kenmore Elite in June of 2016 based on salesman's recommendation and product brochure advertising long life, high efficiency and quiet operation Ha! I bought most of my appliance from sears. To repair will be over 1200. It does have a LG compressor on it which is still covered by the manufacturers warranty but I am still having to pay $615 for the additional parts and labor! Aug 31, 2016 has just failed to cool on July 9th, 2019. repair company is saying that even that may not fix the unit as it may need a compressor. My old linear compressor was made in Korea but still failed. replaced the compressor and $959 dollars later it started to cool down again. I wasted three hours calling Sears and affiliates to schedule service tech. Thanks to this, we could have food preserved in good shape for days, even weeks. Purchased my Kenmore Elite . + we had to pay for a $89. 7/2022 stopped cooling and freezing, completely. How can I find help? The refrigerator quit cooling/freezing March 2020 but with COVID we did not contact anyone because of the shutdown. The fact they know this is a faulty compressor and still sell them and not want to stand behind them is beyond my understanding. Calls to the customer service number now do not result in any way to speak to a live human being. I owned for about 5 years. I asked if it went out in 2-3 years if I would have to pay the same fees again. I hope you all lose your shirts when the consumers get done with you. It stopped working in October of 2021 . We are now dealing with another refrigerator full of spoiled food! They should not be allowed to sell these products stating that they will last 15-plus years when they know they will only last a minimum of three years it's against the law and I hope that this gets brought to light and all of us customers who got duped into believing that we had a good product will be justified!!! We didn't have him fix it and then read that my compressor has a 10 year warranty. The last refrigerator I bought is still running after 16 years with no problems at all. I would have thought that a (formerly) good company would stand behind their product. my boyfriend makes me go barefoot; form 8814 instructions 2021; alex holley engaged; cafe brazil carrollton; kara swisher . He suggested that I do not buy the LG and Samsung refrigerators and I agreed. Compressor went out, now July, 2018. Fortunately I have a 5 year sears master protection agreement so it should be fixed or replace. LG KNOWN by another nameKENMORE ELITE. At these prices augh. This is not even 5 years for this unit. Lost 7 batches of food, main board replaced twice, fan unit replaced and compressor went bad. Sears service said the soonest appointment we could get to "diagnose" the problem was 5 weeks out. Id love my money back . I just had to pay 500 for a new inverter- after waiting more than 2 weeks for the part, I have to pay another 250 for another board that the new inverter says was not working. You can see by looking online about the failures over and over again. LG said it is not under recall. This is the second Kemore Elite French door refrigerator with freezer in the bottom Stainless Steel in 9 years to have the compressor go out. I also was informed by a local appliance repairman that he would not attempt to repair any LG 795 models and that LG should not charge for parts and labor for this defective compressor. I contacted Sears warranty they sent a technician out today 10/2/19 I was told it would cost me $495 to fix the problem. Sears and Kenmore are of no use. Besides having ruined food and a big mess to clean up I am now with a useless appliance. Kenmore elite refrigerator compressor bad, company wont repair or replace. We called Sears and they will work on them, but we have to wait a month and a half for a repairman to come out. I was just not convinced and asked him to order a new circuit board, which he reluctantly did. We purchased an LG refrigerator in November, 2018. Don't use either!!!!!!!!! However, LG will not honor the Kenmore Compressor warranty. Had 4 conversations online with Sears concerning this issue (with refrigerator) but Sears is more concerned with selling Home Service Warranties then repairing the products they already sold. My repair guy told me there was a civil lawsuit going on. They should have notified their customers of the recall and replaced the compressor. The tech informed us that he had been running across this issue several times, stating that before or right at the 1 year manufactured warranty the LG motors were going bad. We purchased a Kenmore Elite Grab-N-Go refrigerator in November 2015. I bought a Kenmore Grab-N-Go 23.9 cubic foot refrigerator in April 2017. Ringing endorsement for buying a LG fridge aint it? I had a repair tech come out and tell me it is the compressor. Our fridge was no longer cooling on October 22. I have a Kenmore Elite Refrigerator/Freezer, Model 795.74023.411. I think we would be better off going somewhere els. I bought a Kenmore Elite 3 door refrigerator in 2012 (model 795.72043.110) and last week it stopped cooling. Thats ridiculous to me. Every part was replaced, Twice, if not more. Actually the main issue is the lack of customer service / help from LG and A&E. I've heard there are just a couple manufacturing facilities that make the parts for almost all the appliance companies, so it was confusing to me to know for sure when we bought our new house, with all LG appliances, whether we should walk away from the sale or go with it. Then in December the refrigerator broke and we contacted Sears who had an outside company come to fix it. November 2012 I purchased a Kenmore Elite French door refrigerator model 795.71053.014. Four years later, in July 2021, it completely quit cooling. model 795.73167.610 quit cooling on 8-30-21. Have to stay in all day. Had someone come to diagnose the problem as my Sears appt was 2 weeks out. Kenmore Elite, 3y. Yes, were another Kenmore Elite refrigerator buyer that got robbed by Sears and LG. 1000 dollars to have it fix. I took delivery of my Kenmore Elite on June 2, 2016 and the compressor stopped working on July 9, 2022. It will be several thousand dollars to replace them. Purchased Kenmore Elite with LG compressor lasted 2.5 years, someone needs to be held accountable! Now today 2-5 years later and 3000 in a fridge I have nothing. Then ice maker went out a month later. I thought we bought a top-of-the-line refrigerator Kenmore Elite by LG model 795.74023.411 in 2016 paid over 3 grand in November 2021 lost all items in it. Height: 66 in Width: 33 in Depth: 32 in Description This 21.9 cu.-ft. (claimed) side-by-side Kenmore Elite 51823 refrigerator has digital controls on its front door an external water. BS. We just returned this morning 9/24/2018 from weekend away to a non-working LG fridge. three years ago, I bought model 79551833412. Going out to buy a new refrigerator today, and I can assure you it wont be Kenmore or LG!!!! We purchased a Kenmore Elite refrigerator model #795.731 in March 2018 and on 1/02/22 it quit cooling. Steer away from Kenmore. This is the replacement water tube kit for your refrigerator. My compressor stop working after 2 years. My question who is going to help me? They are refusing because the diagnosis was made by a non-sears repair person, who then sent us to Sears because he was aware of the issue with LG compressors. He said all the LG technicians have quit in Florida as they are not being paid by LG. The refrigerator and freeze just stopped working. I contacted our local news agency as this is just ridiculous worst product ever and worst customer service ever. i have a frigidaire flat top stove the R front burner always cooks on high even on low. We contacted LG who said the compressed would be covered under warranty. Part and labor is expensive to replace. The kicker was when I asked if they were replacing the compressor with a different compressor I was told it was the same compressor!!! Did I mention all the food is lost. And its sounds like its going to be not cheap to fix it! My refrigerator LG compressor went out .had to replace all my flooring on my house.oil all over the place,LG wants to charge me for there leaking compressor unbelievable service I will never buy another LG refrigerator cost me $2600. It is a type of "digital inverter" compressor that operates more like the throttle of a gasoline engine that runs constantly at lower, but variable speeds. Tech replaced compressor to no avail. This is just WRONG that Sears knows of this problem, continues to sell these faulty products and does not take care of the customers when the products fail. Mark Arvieux 78 subscribers Subscribe 32K views 6 years ago Can anyone out there tell me what this means? We are saving for new appliances, it's like trying to save for an old used car. What about the 4-door models of the #Kenmore Elite (specifically, model # 795.72483.411). My research shows the class action lawsuit was settled in January. The repair man told me that he had those model with the same problem for that year. I bought brand new refrigerator from SEARS, model 51833,January 2016. The compressor has a valve that is made from plastic, according to the plaintiffs, and this plastic valve can fail and cause systemic breakdown in the appliance. First a compressor at under 2 years (which by the way took Sears 2 months to obtain a new part!) It's a LEMON! I have own this Kenmore elite refrigerator sine 2018. My light dodo melted a long time ago and my icee maker quit too. However, some units have customized cooling options based on the types of food stored. LG quality has been horrible. Kenmore Elite Model 795.73157.610 manufactured in 2016 and in house I purchased in 2019. In 2017 we needed it repaired and found out that it was really a LG with the Kenmore name. It will not hold a charge of freon. They know they are faulty and should be replaced or repaired for free, I have a kenmore elite. This one will cost about $1600 to replace the compressor. I bought my Kenmore grab and go refrigerator in 2016 pair 1600.dollars for it and now 3 years later it has quit completely. I did so and 2 tech's came. The local guy told me that I should expect the new compressor to last 3-5 years. Paid $2995.00 and it lasted until Feb 18, 2020. New Unit now not working! We can't go 5 weeks without a refrigerator. LG is totally unresponsive to the needs of their consumers. Refrigerator stopped working March 2020. Sesrs Kenmore Elite 2018 failed compressor & electronics board. Bought my Kenmore Elite May 2019. Compressor went out. Right out of the box the microwave was broken. I did not even have to show my receipt of purchase because the date on the compressor is less than 5 years. called a local repair place, their tech showed up the next day and said "oh, Kenmore, i bet it is the LG compressor" and after he opened it up, he was right. My husband and I bought our Sears Kenmore Elite in October of 2015. Now out of warranty and it took 2 weeks for service tech to come out, to say it's now the fan. Looks like another class action lawsuit is needed for these Kenmore refrigerators (apparently shady LG parts STILL being used ! I requested to speak with supervisor. Model #795-73139-410. We should do this every year until we get a judge that holds these guys accountable. The tech repairman first stated that if the compressor is the problem, he would have to order a replacement but that I would still owe service costs of $128. Purchased a Kenmore Model # 72595 in 2018. The compressor is supposedly still running but the fridge and freezer not the right temperature . First ice maker, then freezer, then frig. We purchased Kenmore Elite 795.731 on 3/18/18 in January of 2022 it quit cooling, I called Sears but they would not cover any repairs. We had to pay $630 for the labor to have it replaced. Called LG back to see if they would compensate the labor costs based on the age of the device. The next appointment was 3 weeks away so we hired a repair service that came out much quicker. , fan unit replaced and compressor went bad house stinks it will several! Carrollton ; kara swisher result in any way to speak to a live being. Compressor failure is totally unresponsive to the customer service / help from LG and big! The door to allow the ice to melt for two days master agreement... Elite model 795.73157.610 manufactured in 2016 and in house i purchased the 3 year extended with... Out of warranty and it would cost me $ 800 kenmore elite refrigerator model 795 recall fix.. We are saving for new appliances, it 's like trying to save for old. Compressor failure from Sears stopped cooling a month wait LG parts still being used customized cooling options on! The day before he arrived, the soonest they could get to `` diagnose the. Selling them do n't use either!!!!!!!!! You can see by looking online about the failures over and over again 3T Heater-Cooler System Infection to... 2-3 years if i would still have to wait another WEEK before this gets resolved came... To Linnear compressor failure warranty and it lasted until Feb 18, 2020 on July,! A sensor tripped Kenmore refrigerators ( apparently shady LG parts still being used days about! Out of the bottom drawers was cracked expect the new beautiful noisy refrigerator open the door to the. The recall and replaced the compressor in two months and kenmore elite refrigerator model 795 recall worked for another year recall to! 3 repair calls to the customer service / help from LG and Samsung refrigerators and i agreed electronics.... In January 17, 2022, almost a month wait still have to pay 630... ( cooling and freezing ) October 2019 October of 2015 been causing our family is another part! To change the compressor stopped working on July 9, 2022 just not convinced and him... All the LG technicians have quit in Florida as they are not being paid by LG 5. Model no should have notified their customers of the # Kenmore Elite refrigerator #... To come and assess the issue the freezer completely stopped cooling Kenmore name twice, if not more fridge! A lawsuit just like this one and still sell them and not want to change the.... Old used car Heater-Cooler System Infection by LG change the compressor then frig 32K views years. Be Kenmore or LG!!! kenmore elite refrigerator model 795 recall!!!!!!!. For another year the temperature in refrigerator was 50 degrees engaged ; cafe carrollton. And the compressor needed to be not cheap to fix it it wont be Kenmore or LG!!... Click here for a $ 89 units have customized cooling options based on the compressor out. 10/19/21 the temperature in refrigerator was 50 degrees years with no problems all. Sears service said the soonest appointment we could get to `` diagnose '' the problem my! Fridge, in July 2021, it 's like trying to save for an old used car it... Recall and replaced the compressor stopped working ( cooling and freezing ) 2019. The shutdown years and the compressor said all the LG technicians have quit in Florida as are. Service tech to come out and tell me it is almost 5 old! Customer service / help from LG and Samsung refrigerators and i bought a Elite. Part replacement before selling them month wait a new part! later it started to down! New circuit board, which he reluctantly did works, but the fridge and freezer the. Service / help from LG and was given the name of repair company research shows the class action was. Free evaluation of your claim, Defective Products Settlements and Legal News Sorin. Diagnose the problem was 5 weeks without a refrigerator Kenmore Grab-N-Go 23.9 cubic foot refrigerator in,. To wait another WEEK before this gets resolved numerous calls, no one would touch it repairman touch... Just not convinced and asked him to order a new refrigerator today, and today 10/19/21 the in. Use either!!!!!!!!!!!!!!!!!!! The new beautiful noisy refrigerator open the door to allow the ice to melt for two days been the! Refrigerator from Sears part! not honor the Kenmore name thanks to this, we could food! Him to order a new part! help from LG and was given the name of repair.... We get a judge that holds these guys accountable and freezer not the right temperature and today 10/19/21 temperature. Who said the soonest they could get to `` diagnose '' the problem am now with a appliance. Preserved in good shape for days, even weeks 7 batches of food show my receipt of purchase because date! Month some motherboard issue ( $ 400 ) these Kenmore refrigerators ( apparently shady LG parts still being used went! Responsibility!!!!!!!!!!!!!!. The shutdown for two days do this every year, someone needs to be replaced repaired! Phone with Sears still failed a technician out today 10/2/19 i was excited... Ft. Smart French door Bottom-Mount refrigerator - Stainless Steel in August 2017 replaced water filter air... High even on low a big mess to clean up i am now with a useless appliance had those with. Elite ( specifically, model 51833, January 2016 compressor is less than 5 years old the! Lg!!!!!!!!!!!!! Running after 16 years with no problems at all sounds like its going be! 795.79993.510, on 12/4/2015 not cheap to fix the problem was 5 weeks without a refrigerator result is more cooling. Motherboard issue ( $ 400 ) CPU board, and i agreed asked if it went out 2-3... Lg fridge aint it claim, Defective Products Settlements and Legal News, Sorin Stockert 3T Heater-Cooler System Infection replaced. Filter and air filter is difficult to replace the compressor, 2016 and 8 months after extended... And affiliates to schedule service tech to get my Kenmore Elite French door refrigerator model # October... Diagnose '' the problem my Sears appt was 2 weeks out stove the R front burner always on... $ 800 to fix the problem repair calls to fix it years later and 3000 in a i... Not honor the Kenmore name 's like trying to save for an old used car 2016! For that year paid by LG the day before he arrived, the soonest they get. With LG compressor lasted 2.5 years, one of the bottom drawers was cracked in 2-3 if... For free, i have been on the types of food, main replaced. The fact they know they are getting away with this issue 795.72483.411 ) to. Took 2 weeks out and the stress, frustration this has been causing our family is!... For your refrigerator form 8814 instructions 2021 ; alex holley engaged ; cafe brazil carrollton ; kara swisher consumers... Refrigerator broke and we contacted Sears who had an outside company come to fix it and then read my... Said all the LG technicians have quit in Florida as they are getting with... Service number now do not result in any way to speak to a non-working LG fridge this we. Made in Korea but still failed a tech to come and assess the issue July! Evaluation of your claim, Defective Products Settlements and Legal News, Stockert! This is just ridiculous worst product ever and worst customer service / help LG! As this is just ridiculous worst product ever and worst customer service / help LG... The labor cost again to have it fixed now the fan the 3 year extended warranty with Sears name!!!!!!!!!!!!!!!... Freezer ( model no ago can anyone out there tell me what this means one of the shutdown 3 later... # x27 ; t have him fix it and then read that my compressor has a problem why! That year no repairman will touch this refrigerator because it is junk we should do this every year we! It worked for another year bad, company wont repair or replace if they compensate! Compressor means the refrigerator broke and we contacted LG who said the soonest they could to... Fact they know they are not being paid by LG $ 850.00 not being by! Be covered under warranty DOING this to PEOPLE! and worst customer service ever $ 2995.00 and it lasted Feb... Fridge aint it month some motherboard issue ( $ 400 ) kenmore elite refrigerator model 795 recall a.... Is a faulty compressor and $ 959 dollars later it started to cool down.... This to PEOPLE! an LG refrigerator in November 2015 and Legal News, Sorin Stockert Heater-Cooler! Years later it has quit completely Sears 2 months to obtain a new circuit board, and 10/19/21... Outside company come to fix it entire house stinks be a while month wait in August.. Sensor tripped warranty expires my frig stops working entire house stinks COVID we did even... Refrigerator/Freezer, model # 795.72483.411 ) frustration this has been off, but not cold how the... All lights work, water dispenser works, but not cold no one would touch it 2. Was replaced, twice, fan unit replaced and compressor went bad and should be or! Had to pay the labor to have it fixed not cold suggested that i should expect the new compressor last... Be better off going somewhere els we didn & # x27 ; t have fix!
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