For $20, you could have avoided all this trouble. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Corporate Advocacy Business Remediation and Customer Satisfaction Program. Then I visited our local Enterprise branch and a manager told me the same thing the damage claim was a mistake. Man up, call them, and find out what's going on. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. |, Enterprise is well known for this scam on their customers, Enterprise Rent A Car/ Nikole Ramos/ Leo/ Jonathan, Enterprise Rent-A-Car Camelback in Phoenix, Enterprise Rent a Car - 28th st Bell Rd Phoenix, ENTERPRISE RENT-A-CAR DULLES INTERNATIONAL AIRPORT,VIRGINIA. Claimed I did the damage on returning it. We lost our house in a fire, so why is AT&T sending us a phone bill? SERVICEMASTER restoration by MMCT responds swiftly to help YOU mitigate damage. Wow, another sanitary email from Genelle, the robot! Enterprise Car Rental Reservations 1-844-307-8008 en Franais 1-800-LOC-AUTO Customer Service & Support Email Us View our Car Rental locations Customer Service 1-844-307-8009 Roadside Assistance 1-844-556-4930 Enterprise Plus 1-844-307-8010 Enterprise Business Rentals Apply for a Business Rental Account Learn about our Business Rental Program I had my Ford Fusion into Korum Ford to have the recall on the airbag fixed on 06/10/21 at which time they paid for a loaner car for me from Enterprise so most likely they obtained our insurance infomation from that transaction of which I only had that car for about 2 hours and returned in good condition. (866) 300-4407. This is the best way to manage and repair your business reputation. She must be Flo from the insurance company commercials. (866) 206-6961 (fax) Map. If an Enterprise representative gave you the green light after you returned the vehicle, there shouldnt be a damage claim. There is one thing I have found odd about this document. with Enterprise. Box 538, Puyallup, WA 98371 Phone # 253-845-6600 or www.korum.com. It was a misunderstanding and THEY'RE NOT GOING TO PURSUE YOU FOR THE DAMAGES or C.) It was damaged while it was on the empty lot in which case YOU'RE RESPONSIBLE FOR THE DAMAGES PER THE CONTRACT. The miscommunication may be at the enterprise level (sorry, I just couldnt help myself). Dayton Ohio, Enterprise Rent A Car Horrible company to rent from. Were always here to help. Enter the information requested below (found on your invoice), then click the search button to start your payment process. If, after doing so, you are still in need of some assistance then you may contact us at: Customer Service 0800 111 4312 Roadside Assistance Policy View Policy Roadside Assistance Line 0800 316 0977 Accident Notification 0345 600 5923 Loyalty Membership 0800 587 0904 Enterprise Business Rentals Apply for a Business Rental Account Who is ED Magedson - Founder, Ripoff Report. Enterprise Rent-A-Car review: Damage recovery unit R room101studio@yahoo.ca of Edinburgh, GB Nov 12, 2022 5:56 am EST Verified customer Resolved Replied Featured review I am mailing regarding our outrageous $2500+ bill for damages that we received from the Damage Recovery Unit after renting Enterprise in Vancouver, BC this summer. Yesterday I get a letter stating I owe an additional $66.94 - $19.94 for the actual cost of the replacement and $50 administrative fee. Renter is required to provide every summons, complaint and paperwork pertaining to the accident. Advertisers above have met our Roswell Georgia, Enterprise Rent-A-Car of Highlands Ranch Unethical Business Practices from Enterprise Rent-A-Car of Highlands Ranch Highlands Ranch Colorado, Enterprise Enterprise Rent-A-Car Potential Identity Thieves and Flim Flam Artist Charleston South Carolina, Enterprise Rent a car Did not ionform me that the car I was given would exceed my coverage limits. And not only that, but when will Genelle or some other robot dispute our calling the company, Criminal Enterprise. Is my warranty dead, too? Enterprise Rental Car Damage Recovery Unit Phone Number, Various other times, we have actually decreased insurance as well as they proceed to frighten the stuffing out of you until you give in as well as acquire their outrageous insurance coverage plan. Internet, Enterprise Rent a Car Kathryn Williams and John Enterprise overcharged me for the rental and added full coverage of insurance without permission POMPANO BCH Florida, Enterprise Rent-A-Car Camelback in Phoenix Extra Charges to Credit Card/Unecessary Insurance Added to Contract Phoenix Arizona, Enterprise Rent a Car ELRAC REFUSED TO REFUND ME THE COST OF A MILDEW RENTAL THAT LEAKED OIL ON MY DRIVEWAY St Louis Missouri, Enterprise Rent a Car Bully Tactics Kansas City MO, Enterprise Car Rental / Enterprise Rent-a-Car Charged 5 times market rate to repair a scratch Tampa Florida, Enterprise Rent A Car Scam Encinitas California, enterprise rent-a-car enterprise sent me letter a damage to the car i rented, they tried this scam on me once before memphis Tennessee, Enterprise Rent-A-Car Damage Claim Ripoff Anchorage Nationwide, Enterprise Rent a Car Be aware of the rocker panel scam Berkeley California, Enterprise Car Rental Enterprise Holdings, Enterprise Rent a Car Overcharging, Theft of Belongings, Ridicule, delray beach Florida, Enterprise Rent-A-Car 13649 Beckwith Blvd, San Antonio, TX Is This Legal? The Opal Cave, Lightning Ridge, Australia. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Occasionally the benefit for us deserves the fee, but sometimes its not. Many times thay will come to your aid. A manager said that it must be a mistake and to delete the email and everything would be fine. Ripoff Report has an exclusive license to this report. My wife met me at Enterprise at around 6:30pm and we left. From Business: Pride Cleaning & Restoration is a full service disaster cleanup and restoration company. . The DRU is made up of 5 positions that work together with specialized functions moving a claim from one function to the next until completion. Its likewise more likely to have someone create a negative review if theyre upset, rather a great with if they had a pleasurable experience. YOU declined the coverage, convinced that your insurance would cover you in the event of damage to the vehicle. We provide water damage, From Business: ServiceMaster Clean has been in the cleaning and disaster restoration business for more than half a century. EAN Holdings, LLC. The damage is under $100.00 SO THEY'RE NOT GOING TO PURSUE YOU FOR THE DAMAGES. Enterprise would have to furnish the insurance company with repair and rental records. It's a temporary solution that sometimes becomes a permanent one once a certain comfort level is achieved. I want Home Depot to take back this broken washing machine! they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! SERVPRO of Affton/Webster Groves. Every single one of our forty approximately rental vehicles has placed a hang on our charge card for the rental period. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. ENTERPRISE RENT- A- CAR - DRU2@ehi.com Enterprise rent a car send me a bill for $1,578.88 for damages to a rental vehicle that i did not cause P O BOX 843369 Kansas City MO USA 64184 Nationwide. Did you check with your credit card? Reviews from Enterprise Damage Recovery Unit employees about Enterprise Damage Recovery Unit culture, salaries, benefits, work-life balance, management, job security, and more. Find more than 9,360 complaints| Ripoff Report Los Angeles California, Enterprise Holding, Inc. Enterprise Rent A Car Falsely Charging for Loss of Vehicle Due to Theft Dearborn Michigan, Enterprise Rent A Car Calgary Canada Negligence on checking tires on cars Calgary Alberta, Enterprise Rent a Car Enterprise Insurance Scam! Upper management selective in the advancement process as opposed to selection through proper evaluation. Kansas City California, Missouri, Enterprise Rent A Car - Temecula ripped off deposit and refund Temecula California, Enterprise Rent A Car David, Zach Overcharged, Misled and Charged even more weeks after return Cedar Park Texas, Enterprise Rent A Car Repeatedly Charged my credit card , over and over..with total disregard to me or my credit. Egham Billing Invoice #: Claim # (0#######): Unit #: Then again, Im looking at another Enterprise damage claim case right now thats almost identical to yours. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! This has been, and continues to be, the number one complaint against your FORMER employer, so I'm assuming it's true. Wednesday, July 10, 2019 at Enterprise Holdings- Damage Recovery Unit, 4800 Wheaton Dr., Ste. With a variety of options, invest your refund in what you really want - a quality, used vehicle from Enterprise. You saw a letter and threw a temper-tantrum, called your attorney and threatened to hold your breath until he helped you against this evil, bad company that makes money! You could have appealed this erroneous claim to someone higher up at Enterprise. Beginning early at least 2 months prior to your vacation. How those businesses take care of those complaints is what separates good businesses from the rest. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. This company is very profit focused. Consumer Alert: Your Airbnb comes with heat during the winter, but Did airlines make a U-turn on family seat fees? But when you scream and holler and throw a temper-tantrum like a d**n 2 year old, yelling about how unfair the world is and that it can't POSSIBLY have been YOUR fault because Jesus knows you've NEVER been at fault for anything in your life, well, that's when they stop wanting to help you, write you up in their mind as just one more whiny customer, and move on to someone who will appreciate what they do day in and day out.Have you even TALKED to the DRU? Leasing a vehicle can be taxing as well as difficult, but it doesnt have to be costly or overly complicated. Should you have any comments about your rental or need support please contact the manager where you rented the vehicle. All business will get complaints. YP advertisers receive higher placement in the default ordering of search results and may appear in sponsored listings on the top, side, or bottom of the search results page. 15, Report #1390723. . From Business: Pride Cleaning & Restoration is a full service disaster cleanup and restoration company. This way you have actually secured the best deal you might find but still have the adaptability to locate something also less expensive. Life is full of unfairness. Learn about Enterprise Damage Recovery Unit culture, salaries, benefits, work-life balance, management, job security, and more. Kansas City, MO 64180. He replied to my e-mail letting me know he escalated to Damage recovery unit (DRU). Is this your business? TW20 9FB, Enterprise Rent-A-Car UK Ltd., Enterprise House, Vicarage Road, Egham, Surrey TW20 9FB They will file a damage report and set up tow services for the damaged vehicle if it is no longer drivable. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. I called the Damage Recovery Unit and they explained to us that our local branch had filed the claim and that a manager said it was a mistake. Can I get a refund for my Marriott Vacation Club Points? Now it wont refund my $3,606. fast paced environment. Genelle I have not and will not do this without my Attorney having a field day with them first. Enterprise (800) 307-6666 3. Backsplash Media Internet scam operation Vancouver B.C. Contact Information CORPORATE OFFICE 301 Lacey Street West Chester, PA 19382 Phone: 610.235.4600 Toll Free: 888.713.4183 hello@enterpriserecovery.com HOURS OF OPERATION Monday - Thursday 8am - 7pm ET Friday 8am - 5pm ET Saturday 9am - 2pm ET CONNECT WITH US Jae Shin. I recently rented a car from Enterprise. Managing or making reservations (24 hours) (844) 354-6962: Customer Service (7am - 7pm CDT) (844) 357-5138: Roadside Assistance (24 hours) (800) 803-4444 A limited company registered in England and Wales with Companies House with registered number 2946689 Say we owe over $22,000.00 for the rest of their so called contract !!!!!! Fort Lauderdale-FLL Florida, enterprise rent a car rented me a car that had a small dent which I missed during inspection in their low lit rental garage. Consumers love to do business with someone that can admit mistakes and state how they made improvements. But there is nothing we should pay because we purchased a damage waiver that covers any liability, which cost us $40.98 a day. Copyright 1997-2023, Ripoff Report. Sarah Baker just got surprised with a damage claim from Enterprise car rental. Hiding negative complaints is only a Band-Aid. Rude , Rude Rude!!!!! Director: Russell A. Willey, Michael R. Marshall, Michael W. Andrew, Information for Replacement Vehicle Partners, Unlock vehicles with your mobile & pay as you go. He gave us the green light that everything looked great and we were good to go. This has become Standard Operating Procedure at Enterprise. Click here for more information. Wheres the refund? Englewood Colorado, Aaron Grant, Venture Ecomm Aaron Hathaway Hathaway Enterprises LLC DROPSHIPVENTURE LLC Aaron Grant promised passive income and revenue, and did not deliver anything. File your review. On October 29th, one month and seven days after returning the rental car, we received a phone call from Enterprise Holdings Canadian Damages Recovery Unit. Rental auto firms will bill a costs on the gas instead of your comfort. Enterprise Rental Car Damage Recovery Unit Phone Number. https://www.ripoffreport.com/report/enterprise-rentacar/kansas-city-missouri-damage-1510815. Enterprise Rent-A-Car Sorry Man. Create an account on our community. Were always here to help. If you think you are mistreated, send their customer service a nice letter and be respectful. While I was completing the paperwork, there was an argument taking place behind me. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions, Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. 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